Everything you need to know about earning cash back on your purchases
🔍 General Questions
What is Tchoye about?
We save you time and money by curating top-rated deals from trusted sellers.
Our team finds you the best products and prices. We also share our commission with you as cashback to put more money back in your pocket.
How can Tchoye afford cashbacks?
When you shop through our links, we typically earn a commission from the retailer. We share a portion of that commission with you in the form of cashback.
Is Tchoye free to use?
Yes! Signing up, browsing deals, and earning cashback is completely free.
💰 Shopping & Cashback
How do I earn cashback?
Make sure you are logged-in. Click on a product or store link from our site and complete your purchase on the retailer's website.
Your cashback will automatically track and be added to your account once the purchase is confirmed.
What kind of products can I earn cashback on?
You can earn cashback on a wide range of products including electronics, home goods, fashion, fitness, and more—from over 50K great products.
When will I receive my cashback?
Your cashback will usually show up in your account as pending within 1 to 3 days. It becomes available for withdrawal once the retailer's return period ends — usually 30 to 90 days.
💼 Account & Payments
How do I sign up?
Just click the Sign Up button and register with your email or social login. It only takes a few seconds.
How do I withdraw my cashback?
Once approved and your balance meets the payout threshold of $20, you can request a payout via PayPal, bank transfer.
What happens if I return a product?
If you return or cancel a purchase, the corresponding cashback will be canceled or reversed.
⚠️ Tracking & Issues
My cashback didn't track—what should I do?
Make sure you are logged-in, cookies are enabled, ad blockers are off, and you completed the purchase in the same session.
If you did all this and it still doesn't track, contact support with your order details.
Do I need to enable cookies or disable ad blockers?
Yes, you must be logged- in and have cookies enabled for tracking. We also recommend disabling ad blockers when shopping.
💬 Support & Community
How can I get help if I have questions or issues?
You can reach us via email, or our contact form. We're here to help!